Terms of Service

Last updated: January 1, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Latelic Technologies ("Latelic," "we," "us," or "our") governing your access to and use of the latelic.com website and our services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

Our Services

Latelic provides technology solutions including but not limited to:

  • Advertising technology platforms (RTB, DSP, SSP)
  • E-commerce automation software
  • WhatsApp business messaging tools
  • AI-powered customer support systems
  • Marketing automation platforms
  • Custom software development services

Specific features, functionality, and pricing for each service are described in the applicable service agreement or order form.

User Accounts

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit malware, viruses, or other malicious code
  • Engage in unauthorized data collection or scraping
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm other users
  • Send unsolicited commercial communications (spam)
  • Use our services for any illegal purpose

Intellectual Property

Our services and their original content, features, and functionality are owned by Latelic and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software. You may not reverse engineer or attempt to extract the source code of our software unless permitted by law.

The Latelic name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Latelic. You may not use such marks without our prior written permission.

User Content

You retain ownership of any content you submit, post, or display through our services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing our services.

You represent and warrant that you own or have the necessary rights to submit User Content and that it does not violate any third-party rights.

Payment Terms

Certain services may require payment of fees. By subscribing to paid services, you agree to:

  • Pay all fees as specified in your order or subscription
  • Provide valid payment information
  • Authorize us to charge your payment method
  • Pay any applicable taxes

Fees are non-refundable except as expressly stated in your service agreement or as required by law. We reserve the right to modify pricing with reasonable notice.

Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, secure, or error-free, that defects will be corrected, or that our services are free of viruses or other harmful components.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LATELIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OUR SERVICES.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Latelic and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any third-party rights.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. Provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in San Francisco County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@latelic.com

Address: Latelic Technologies, 100 Market Street, Suite 500, San Francisco, CA 94105

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.